# Service Requests Name Format

In Service Desk, Grouped tickets now follow the standard format (e.g., SR-1001). Approval tickets linked to these groups adopt a child format, such as SR-1001-01, SR-1001-02, and so on, to indicate their relationship to the main ticket.&#x20;

Navigate to the Service Desk and click on any Request ID ticket.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdEPcJmFuBqp_v0gbrTpny6O6gmu8s5m4p6JPkt8pNLo17JMsoXM9drGHTQwgdENQ2mJ6z6X5w0f-578SYKavENXrPbzbQZ_vPVbrLvk0QX6bpID7P0Xse8_XjbgDY5ciCmglVU?key=g9WDuZ-Gbg8XYOEZultGbg" alt=""><figcaption></figcaption></figure>

Users can view the Group ID followed by its linked approval Request ID.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcpXR82UDAQxEQAD9-NodU5k2QqLjsxh0oQig6r2rKy6PpeCPgXjrp9ySvgeRHd-6ad6A6hlFZOFH9ZEWemJvVHnAaEDBY65TWJdMU5OOwQBr-4N0nLZJPGRnB2mkyvjk0HjAQ1kQ?key=g9WDuZ-Gbg8XYOEZultGbg" alt=""><figcaption></figcaption></figure>

***

Copyright © 2025, OvalEdge LLC, Peachtree Corners, GA, USA.
