> For the complete documentation index, see [llms.txt](https://docs.ovaledge.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ovaledge.com/service-desk/about-service-desk/service-requests-name-format.md).
# Service Requests Name Format
In Service Desk, Grouped tickets now follow the standard format (e.g., SR-1001). Approval tickets linked to these groups adopt a child format, such as SR-1001-01, SR-1001-02, and so on, to indicate their relationship to the main ticket.
Navigate to the Service Desk and click on any Request ID ticket.
Users can view the Group ID followed by its linked approval Request ID.
***
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