About Service Desk

The Service Desk provides a streamlined connection between application users requesting services or support and the organization's business owners. It manages and tracks requests from submission to approval or rejection, standardizing the process within the organization.

Access the Service Desk using these options:

1. Click the Service Desk icon in the Home Header Menu or select the Service Desk module from the Left Panel Menu.

2. Click the Profile icon and select My Requests to open the Service Desk main page.

3. Click any service request from the Waiting for My Approval or My Requests widgets on the Home Page to navigate to the Service Desk main page.

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