> For the complete documentation index, see [llms.txt](https://docs.ovaledge.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ovaledge.com/release8.3/service-desk/about-service-desk.md).
# About Service Desk
The Service Desk provides a streamlined connection between application users requesting services or support and the organization's business owners. It manages and tracks requests from submission to approval or rejection, standardizing the process within the organization.
Access the Service Desk using these options:
1. Click the Service Desk icon in the Home Header Menu or select the Service Desk module from the Left Panel Menu.
2. Click the Profile icon and select My Requests to open the Service Desk main page.
3. Click any service request from the Waiting for My Approval or My Requests widgets on the Home Page to navigate to the Service Desk main page.
***
Copyright © 2025, OvalEdge LLC, Peachtree Corners, GA, USA.
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