# SERVICE DESK

- [About Service Desk](https://docs.ovaledge.com/release8.1/service-desk/about-service-desk.md)
- [Raise Service Requests in Various Ways](https://docs.ovaledge.com/release8.1/service-desk/about-service-desk/raise-service-requests-in-various-ways.md)
- [Service Requests Name Format](https://docs.ovaledge.com/release8.1/service-desk/about-service-desk/service-requests-name-format.md)
- [Service Request Flow](https://docs.ovaledge.com/release8.1/service-desk/about-service-desk/service-request-flow.md)
- [Types of Service Requests](https://docs.ovaledge.com/release8.1/service-desk/about-service-desk/types-of-service-requests.md)
- [Delegate Approval to Another User](https://docs.ovaledge.com/release8.1/service-desk/about-service-desk/delegate-approval-to-another-user.md)
- [Service Desk Tabs](https://docs.ovaledge.com/release8.1/service-desk/about-service-desk/service-desk-tabs.md)
- [Custom Views](https://docs.ovaledge.com/release8.1/service-desk/about-service-desk/custom-views.md)
- [Notifications](https://docs.ovaledge.com/release8.1/service-desk/about-service-desk/notifications.md)
- [Customization via System Settings](https://docs.ovaledge.com/release8.1/service-desk/about-service-desk/customization-via-system-settings.md)
- [Advanced Jobs](https://docs.ovaledge.com/release8.1/service-desk/about-service-desk/advanced-jobs.md)
- [Service Desk Administration](https://docs.ovaledge.com/release8.1/service-desk/service-desk-administration.md)
- [Templates (System & Custom)](https://docs.ovaledge.com/release8.1/service-desk/service-desk-administration/templates-system-and-custom.md)
- [CTA Template Map Flow](https://docs.ovaledge.com/release8.1/service-desk/service-desk-administration/cta-template-map-flow.md)
- [Service Desk Audit Trails](https://docs.ovaledge.com/release8.1/service-desk/service-desk-administration/service-desk-audit-trails.md)
- [System Settings](https://docs.ovaledge.com/release8.1/service-desk/service-desk-administration/system-settings.md)


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