# SERVICE DESK

- [About Service Desk](/release8.0/service-desk/about-service-desk.md)
- [Raise Service Requests in Various Ways](/release8.0/service-desk/about-service-desk/raise-service-requests-in-various-ways.md)
- [Service Requests Name Format](/release8.0/service-desk/about-service-desk/service-requests-name-format.md)
- [Service Request Flow](/release8.0/service-desk/about-service-desk/service-request-flow.md)
- [Types of Service Requests](/release8.0/service-desk/about-service-desk/types-of-service-requests.md)
- [Delegate Approval to Another User](/release8.0/service-desk/about-service-desk/delegate-approval-to-another-user.md)
- [Service Desk Tabs](/release8.0/service-desk/about-service-desk/service-desk-tabs.md)
- [Custom Views](/release8.0/service-desk/about-service-desk/custom-views.md)
- [Notifications](/release8.0/service-desk/about-service-desk/notifications.md)
- [Customization via System Settings](/release8.0/service-desk/about-service-desk/customization-via-system-settings.md)
- [Advanced Jobs](/release8.0/service-desk/about-service-desk/advanced-jobs.md)
- [Service Desk Administration](/release8.0/service-desk/service-desk-administration.md)
- [Templates (System & Custom)](/release8.0/service-desk/service-desk-administration/templates-system-and-custom.md)
- [CTA Template Map Flow](/release8.0/service-desk/service-desk-administration/cta-template-map-flow.md)
- [Service Desk Audit Trails](/release8.0/service-desk/service-desk-administration/service-desk-audit-trails.md)
- [System Settings](/release8.0/service-desk/service-desk-administration/system-settings.md)