About Question Wall

The Question Wall is a platform where users can ask questions and receive answers. It serves as a central hub for sharing knowledge and collaborating to solve data-related problems, including governance and security issues. The Question Wall helps connect people who need answers with those who can provide them, enabling everyone to learn, collaborate, and find solutions together.

The major entities involved are:

• Rooms

• Walls within the rooms

• Questions

Example:

Imagine a financial institution like XYZ Bank that needs to ensure robust compliance with various regulatory requirements governing its operations. XYZ Bank establishes a "Regulatory Compliance" room within its data governance platform to centralize efforts and provide comprehensive oversight.

Walls within the Regulatory Compliance Room:

1. AML (Anti-Money Laundering) Compliance Wall: This wall focuses on questions and discussions related to AML compliance measures. Compliance officers, analysts, and other relevant stakeholders can post queries regarding suspicious transactions, customer due diligence, or regulatory updates.

2. GDPR (General Data Protection Regulation) Compliance Wall: Given the international nature of FinSafe Bank's operations, GDPR compliance is crucial. This wall is a hub for discussions on data protection measures, consent management, data subject rights, and breach notification procedures.

Core Concepts

Questions

A question is anything a user would like to find an answer to. Users can post their questions or read questions posted by others. Questions are contained within a wall, and there can be many questions. Questions can be organized into Open Questions and Answered Questions.

Characteristics of a Question

• It can be assigned to somebody to answer.

• Every question must be answered; until then, it will be in Open status.

• The assignee is obligated to provide an answer.

• A question is considered resolved only when the reporter accepts a reply as the approved answer.

• Only one reply can be accepted at a time.

• The accepted answer is visually highlighted with a green tick and label.

• The reporter can withdraw acceptance, which reopens the question, and assign acceptance to another reply if needed.

• Admins can override acceptance in exceptional cases.

• If no reply is accepted within the configured timeframe, the system automatically accepts the latest reply (Auto-Accept).

  

Wall

A wall is an area where questions can be asked and answered. Users can ask questions, find answers, and explore previously answered questions to learn more about a particular area.

Characteristics of a Wall

• A wall is defined by its name, and if required, one can edit a wall's name. (Permissions are explained at the end of this document.)

• An assignee or team can be assigned from a wall and post questions.

• A room can be expanded by adding more walls.

• Walls within the room should be of manageable size.

• If certain topics become obsolete, the wall can be deleted.

• A question can be searched within a wall.

  

Room

A room is a space of grouped walls related to a particular area where questions can be asked. Multiple walls can represent different topics in that area. An organization can define a room suitable for its governance journey.

Rooms are of two types:

• System defined

• Custom defined

System-defined rooms

The System-defined rooms are predefined areas that serve specific purposes for effective data governance.

System-defined rooms are broadly categorized into three types:

• Conversations

• Curation by AI

• General

Conversations

This category offers three system-defined walls. The Business Glossary, Data Catalog, Data Stories, and Tags are defined and intended to serve specific purposes. All conversation messages related to Business Glossary Terms and Data Catalog Objects (tables, table columns, Data Stories, and Tags) will be displayed on their respective walls within the Conversation Room.

Curation by AI

This room features a wall where questions related to AI curation are displayed for the end user. The assignee or the stakeholders can answer the questions, prompting AI to generate descriptions of the data objects or terms.

This category offers two system-defined walls. The Business Glossary and Data Catalog are defined and meant to serve a specific purpose.

To know more about Curation by AI, please refer to AI Prompt Article

General

This room features walls that display migrated questions from the previous release of OvalEdge.

Custom-defined rooms

The Custom-defined rooms are specialized areas designed to address an organization's specific data management and governance needs.

In short, Rooms and Walls follow a parent-child relationship. Rooms act as folders, with multiple walls inside. Questions are asked inside the Wall. This hierarchical structure ensures that questions are organized within their respective contexts. Additionally, each Wall is assigned a designated assignee responsible for addressing questions and providing timely responses.