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SMTP Setup with AWS SES

OvalEdge has introduced a new SMTP setup for all SaaS customers. This setup ensures secure and efficient email delivery. All system-generated emails will be sent using AWS SES (Simple Email Service). This eliminates the need for customers to configure their own SMTP servers and ensures compliance with security policies.

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Email Origin

  • All emails will be sent from AWS SES.

  • The sender email address will be OvalEdge.Cloud (e.g., [email protected]).

  • This ensures all emails follow a standardized format and improve email deliverability.

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Key Changes Implemented

  • Centralized SMTP Server

  • OvalEdge manages a single SMTP server for all customers.

  • Customers do not need to configure their own SMTP settings.

  • Pre-configured Email Settings

  • SMTP settings are already configured for AWS SES.

  • No manual configuration is needed from the customer.

  • Secure Authentication

  • Email credentials are managed securely.

  • Credentials are shared only with the OE GCS team for setup.

  • Better Email Deliverability

  • AWS SES ensures emails reach recipients without being marked as spam.

  • Compliance with global email-sending policies is maintained.

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Process Flow

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Reasons for change

  • Simplifies email setup: Customers do not need to configure SMTP settings.

  • Increases security: credentials – Credentials are securely managed.

  • Reduces maintenance: Email-related configurations are handled by OvalEdge.

  • Ensures compliance: all sender domains are verified in accordance with AWS policies.

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SMTP Configuration Details

OvalEdge will configure SMTP settings internally. The settings used are:

  • SMTP Server: email-smtp.ap-south-1.amazonaws.com

  • SMTP Port: 587

  • SMTP Mode: TLS

  • SMTP Username: Securely shared with the OE GCS team

  • SMTP Password: Securely shared with the OE GCS team

  • From Email Address: [email protected]

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Actions to be Taken by the Customer for SMTP Configuration:

  • Confirm the use of OvalEdge’s managed AWS SES for sending emails.

  • Whitelist [email protected] to prevent emails from being marked as spam.

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Actions Taken by OE GCS Team

The OE GCS team will configure the AWS SES credentials, provided by the DevOps team. This includes setting up the hostname, port, username, and password. This setup ensures flexibility and cost optimization, allowing customers to use their preferred SMTP service, rather than depending on a centralized email service.

To configure the AWS SES, below steps need to be followed:

  1. Log in to the OvalEdge application

  2. From the left menu, select Administration > System Settings.

  3. Select the Notifications Tab from the top menu.

  4. Enter the following parameters in the configurations

Copyright © 2026, OvalEdge LLC, Peachtree Corners, GA, USA.

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