MS Teams Integration

OvalEdge supports integration with Microsoft Teams through webhooks to receive notifications. Users who upgrade to the Microsoft Teams version must configure Workflows to receive Notifications.

Microsoft Teams - Webhooks Integration

Create a Microsoft Teams space to receive notifications and generate a webhook link

1. Log in to the Microsoft Teams Application: https://www.microsoft.com/en-in/microsoft-teams/log-in.

2. Create a new Channel or click an existing channel to receive notifications.

   
3. Go to Connectors and click on the edit button.

   
4. Select the Incoming Webhook, then click the Configure button.

   
5. Provide the Application's name (OvalEdge), upload the OvalEdge application logo, and click the Create button.

   
6. It will automatically generate the Webhook URL upon creation. Copy the Webhooks URL link.

   

Integrate Webhook in OvalEdge

1. Log in to the application.

2. Open profile settings by clicking the user icon at the top-right corner and selecting My Profile.

   
3. Click on the Edit Profile or the edit icon. Enter the webhook link in the Microsoft Teams ID.

4. Click the Validate button to receive a test message in the Microsoft Channel space, then click the Save button.

   
5. A success message will be sent to the chat if the test is successful.

   
6. To receive notifications, users must select the check box next to Microsoft Teams in their My Profile Notification settings for the module.

   
7. Users will now receive application notifications from OvalEdge.

Microsoft Teams - Workflows Integration

When users update Microsoft Teams to a newer version, they must update the Microsoft Teams Webhook URL to the Microsoft Teams Workflows URL to continue receiving notifications in Microsoft Teams.

The steps below explain how to configure this URL in Microsoft Teams and add the generated URL in OvalEdge.

Prerequisites

In the Administration > System Settings > Notifications, set the value to workflow for ms.teams.integration.type

Steps to generate URL in Microsoft Teams

1. Log in to MS Teams with valid credentials.

2. In the left pane, select Chat.

3. Select the icon v and then click Create team.

   
4. Enter the Team name and the First channel name * in the Create a team pop-up. Then click Create. Note: Team type must be set to Public.

   
5. Now, the team with a channel is created. Click on the channel’s three dots and select Workflows.

   
6. The Workflows pop-up is displayed.

   
7. Search for the template Send webhook alerts to a channel and select it.

   
8. Select the created Team and Channel, and click Save.

   
9. Click the Copy webhook link.

   

Integrate Workflows in OvalEdge

1. Log in to the OvalEdge application.

2. Open profile settings by clicking the user icon at the top-right corner and select My Profile.

   
3. Click on the Edit Profile or the edit icon. Enter the Workflow link in the Microsoft Teams Workflow URL field. (Paste the webhook link generated in Step 9 from above)

   

   Then validate. After successful validation, click Save.

4. The Microsoft Teams Workflow URL is displayed as shown below.

   
5. A success message will be sent to the chat if the test is successful.

   
6. To receive notifications, users must select the check box next to Microsoft Teams in their My Profile Notification settings for the module.

   
7. Users will now receive application notifications from OvalEdge.

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